Hello. We are Telecats!
We deliver AI voice solutions that empower customer service.
AI Routing
Transform your customer experience with our Voicebot equipped with advanced speech recognition technology, enabling you to save up to 45 seconds per call
Voicebot Automation
Maximize self-service capabilities by up to 20% with our Voicebot, or seamlessly voice-enable your chatbot for enhanced automation.
Insights
Uplift your customer service with actionable data to ensure customer interactions meet your company’s standard and compliance requirements.
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How we can help you!
AI Routing
Route your customer contact with AI-powered Voicebot
- Unlock the power of voice
Experience the future of customer service with our powerful speech recognition technology that allows customers to ask questions naturally, while increasing efficiency and satisfaction with reduced support from advisors and streamlined communication processes.
- Unlock the power of voice
Experience the future of customer service with our powerful speech recognition technology that allows customers to ask questions naturally, while increasing efficiency and satisfaction with reduced support from advisors and streamlined communication processes.
Automation
Boost your self-service with Voicebot
- Exceed expectations
Transform your customer service with our cutting-edge Voicebot automation solution to offer autonomy to your customers. Free up your staff’s time to focus on complex issues, all while providing personalized support and enhancing efficiency.
- Exceed expectations
Transform your customer service with our cutting-edge Voicebot automation solution to offer autonomy to your customers. Free up your staff’s time to focus on complex issues, all while providing personalized support and enhancing efficiency.
Insights
Reveal actionable data to improve your customer service.
- Level up your customer service
Enhance your standard customer contact insights with comprehensive actionable data. Our NLU solutions provide valuable in-depth information and reveal areas of improvement that benefit your customers and your organization.
- Level up your customer service
Enhance your standard customer contact insights with comprehensive actionable data. Our NLU solutions provide valuable in-depth information and reveal areas of improvement that benefit your customers and your organization.
Take your customer contact to the next level
Let's talk
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A good understanding of the customer demand is the starting point for effective customer service, whether delivered by humans or automated systems like Chat- and Voicebots. The question on many...
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