Selfservice IVR & speech recognition
Identification of customers and classification of customer call reasons via IVR and speech technology for self-service.
Telios IP Enterprise Communication
Telios ECS based on open source SipXecs, one of the best unified communication PBX implementations in IP-Telephony
Contact centre ACD CTI and IVR solution
Contact centre equipped with priority queuing and routing (ACD) and computer telephony integration (CTI) and call recording

Telecats the Company

With over 400 customers Telecats is the Dutch market leader for customer contact solutions with IVR, speech technology and VoIP. Telecats offers various platforms that can handle thousands of concurrent customer contacts.

 

And just as important, our staff is always at your disposal to set up a tailored solution and provide you an optimum setup with focus on reducing service costs and improving service provision. This will result in satisfied customers and cost savings