Carrière
Work@telecats
Telecats est constamment à la recherche de nouveaux talents pour travailler sur le centre de contact de demain. Vous souhaitez rejoindre une entreprise innovante mettant en oeuvre les dernières technologies vocales et l’intelligence artificielle ?
Consultez nos offres d’emploi. Nous serions ravis de vous accueillir parmi nos équipes de créatifs, de développeurs ou de linguistes.
Implementation manager / Customer success manager
EU
English
DevOps specialist
NL
Dutch
VoIP Specialist
NL
Dutch
Software developer
NL
Dutch
Lead developer
NL
Dutch
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Présention
Nous sommes Telecats
Depuis plus de 25 ans, nous développons des technologies et des applications innovantes pour les centres de contact. Grâce à nos solutions de technologie de reconnaissance vocale et d’intelligence artificielle, nous orchestrons les flux d’appels optimisons le parcours client.
Telecats fait partie du groupe Webhelp et travaille pour des entreprises de premier plan dans le monde telles que easyJet, MSD, Aegon, Ahold, DPG Media et KPN.
Notre équipe
Nos game changers
En étroite collaboration avec nos clients, nous définissons et mettons en place des programme d’amélioration continue de l’expérience client grâce à la technologie vocale.
La majeure partie de nos employés sont diplômés des meilleures universités, où ils ont menés de nombreuses recherches sur l’interaction homme-machine (IHM) avec le langage et la technologie vocale basée sur l’intelligence artificielle. Nos chefs de projet, linguistes et développeurs sont des spécialistes des projets vocaux.
Développement
L'équipe Développement est en charge du développement des produits existants et du développement des nouvelles fonctionnalités ou produits de la roadmap de Telecats.
Stratégie Produits
L'équipe Produits est responsable de l'ensemble du cycle de vie produit, du pilotage de la roadmap et des retours clients
Sales & Marketing
L'équipe Sales & Marketing travaille à la promotion et à la vente auprès des clients et prospects de nos solutions, dans une démarche collaborative et win-win
Professional Services
L'équipe Profesional Services est en charge de la communication pendant la mise en place, de la supervision de l'implémentation des solutions chez nos client dans le respect des nos standards de qualité et des plannings.
Managed Services
Les spécialistes de l'équipe Managed Services ont la responsabilité de la configuration, l'implementation, de la recette et de la mise en production des solutions chez les client, du monitoring et du support après la livraison.
Speech Lab
L'equipe Speech Lab travaille spécifiquement sur l'innovation et l'optimisation de nos solutions vocales en améliorant constamment les modèles acoustiques, de langages et de classification en différentes langues
Support
Le Support gère les aspects financiers chez Telecats, de la facturation client à la paie.
ESG
L'équipe ESG (Environmental, Social & Governance) met en place des actions qui contribue à la vision de Webhelp "Making Business more Human".
Rejoignez l'équipe !
Rejoignez l'équipe !
En conversation avec
Colleagues have their say
What do you like about your work?
At Telecats, you not only work on a wide range of products, but you also experience the entire chain up to application at clients. It is a challenge to identify points of improvement and to fit new issues into the product architecture from a development perspective. This variety and direct feedback from successful applications make the effects of your efforts very clear. You can make the difference yourself.
Why did you choose for Telecats? That was 12 years ago. The main consideration is that at Telecats you don't just work on software development. Telecats makes the difference by combining its expertise in language and speech technology with its vast experience in customer contact telephony systems. It is therefore the ideal place to apply new technology and smart ideas in the development of software products. At Telecats, as a software developer, you will have ample opportunity to do so.
What do you do next to your work? Since we have moved to an old farmhouse, I mainly do small jobs in and around the house. Furthermore, I like to be busy with car mechanics, I have a Honda S2000 as a hobby car. Another hobby that got out of hand is playing board games, my collection currently consists of more than 200 games. At the end of the working day, I like to do some sport, a welcome change after a day behind the computer.
Why did you choose for Telecats? That was 12 years ago. The main consideration is that at Telecats you don't just work on software development. Telecats makes the difference by combining its expertise in language and speech technology with its vast experience in customer contact telephony systems. It is therefore the ideal place to apply new technology and smart ideas in the development of software products. At Telecats, as a software developer, you will have ample opportunity to do so.
What do you do next to your work? Since we have moved to an old farmhouse, I mainly do small jobs in and around the house. Furthermore, I like to be busy with car mechanics, I have a Honda S2000 as a hobby car. Another hobby that got out of hand is playing board games, my collection currently consists of more than 200 games. At the end of the working day, I like to do some sport, a welcome change after a day behind the computer.
What do you like about your work?
The work remains varied because you work on different products within the field of speech technology. You have a lot of influence on choices concerning, for example, the architecture and implementation of the software, which keeps it challenging to work on. It is also cool to see how our products, which you yourself helped to develop, are used by different customers.
Why did you choose for Telecats? With my background as a software engineer and Master's degree in Human Media Interaction, it was a logical choice to work at Telecats. It appealed to me to develop software within the domain of language and speech technology. There is a lot of room to express your own ideas and to create something beautiful together with your team.
What do you do next to your work? Besides work, I like to cycle regularly and run. I also enjoy watching good films and series and going out with friends.
Why did you choose for Telecats? With my background as a software engineer and Master's degree in Human Media Interaction, it was a logical choice to work at Telecats. It appealed to me to develop software within the domain of language and speech technology. There is a lot of room to express your own ideas and to create something beautiful together with your team.
What do you do next to your work? Besides work, I like to cycle regularly and run. I also enjoy watching good films and series and going out with friends.
What do you like about your work?
During my workday, I enjoy the balance between working together and being focused. Working closely with all parties to come up with a successful UI/UX and then guiding this to an actual interface gives me satisfaction. In my role as scrum master, I like to think about improving work processes. It is easy to have a chat with colleagues, walk around at lunch or go to the cinema together after work.
Why did you choose Telecats? Two years ago, I was looking for a challenging job closer to home. A job where I could combine my knowledge of front-end development and UI/UX design. Preferably for unique products with a more difficult interface, so I could continue to develop. During my first job interview, I immediately felt a connection with the company and the employees, which made it clear that Telecats was the right company for me.
What do you do next to your work? In my spare time, I like to be creative and to push the boundaries every time. Such as using a new technique when crocheting and extending my cooking to include baking bread. I do everything within 10 kilometres by bike and I like to do sports in teams. On a quiet evening I watch a good series with my boyfriend with the cats on my lap, or play an online game with friends.
Why did you choose Telecats? Two years ago, I was looking for a challenging job closer to home. A job where I could combine my knowledge of front-end development and UI/UX design. Preferably for unique products with a more difficult interface, so I could continue to develop. During my first job interview, I immediately felt a connection with the company and the employees, which made it clear that Telecats was the right company for me.
What do you do next to your work? In my spare time, I like to be creative and to push the boundaries every time. Such as using a new technique when crocheting and extending my cooking to include baking bread. I do everything within 10 kilometres by bike and I like to do sports in teams. On a quiet evening I watch a good series with my boyfriend with the cats on my lap, or play an online game with friends.
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What do you like about your work?
At Telecats, you not only work on a wide range of products, but you also experience the entire chain up to application at clients. It is a challenge to identify points of improvement and to fit new issues into the product architecture from a development perspective. This variety and direct feedback from successful applications make the effects of your efforts very clear. You can make the difference yourself.
Why did you choose for Telecats? That was 12 years ago. The main consideration is that at Telecats you don't just work on software development. Telecats makes the difference by combining its expertise in language and speech technology with its vast experience in customer contact telephony systems. It is therefore the ideal place to apply new technology and smart ideas in the development of software products. At Telecats, as a software developer, you will have ample opportunity to do so.
What do you do next to your work? Since we have moved to an old farmhouse, I mainly do small jobs in and around the house. Furthermore, I like to be busy with car mechanics, I have a Honda S2000 as a hobby car. Another hobby that got out of hand is playing board games, my collection currently consists of more than 200 games. At the end of the working day, I like to do some sport, a welcome change after a day behind the computer.
Why did you choose for Telecats? That was 12 years ago. The main consideration is that at Telecats you don't just work on software development. Telecats makes the difference by combining its expertise in language and speech technology with its vast experience in customer contact telephony systems. It is therefore the ideal place to apply new technology and smart ideas in the development of software products. At Telecats, as a software developer, you will have ample opportunity to do so.
What do you do next to your work? Since we have moved to an old farmhouse, I mainly do small jobs in and around the house. Furthermore, I like to be busy with car mechanics, I have a Honda S2000 as a hobby car. Another hobby that got out of hand is playing board games, my collection currently consists of more than 200 games. At the end of the working day, I like to do some sport, a welcome change after a day behind the computer.
What do you like about your work?
The work remains varied because you work on different products within the field of speech technology. You have a lot of influence on choices concerning, for example, the architecture and implementation of the software, which keeps it challenging to work on. It is also cool to see how our products, which you yourself helped to develop, are used by different customers.
Why did you choose for Telecats? With my background as a software engineer and Master's degree in Human Media Interaction, it was a logical choice to work at Telecats. It appealed to me to develop software within the domain of language and speech technology. There is a lot of room to express your own ideas and to create something beautiful together with your team.
What do you do next to your work? Besides work, I like to cycle regularly and run. I also enjoy watching good films and series and going out with friends.
Why did you choose for Telecats? With my background as a software engineer and Master's degree in Human Media Interaction, it was a logical choice to work at Telecats. It appealed to me to develop software within the domain of language and speech technology. There is a lot of room to express your own ideas and to create something beautiful together with your team.
What do you do next to your work? Besides work, I like to cycle regularly and run. I also enjoy watching good films and series and going out with friends.
What do you like about your work?
During my workday, I enjoy the balance between working together and being focused. Working closely with all parties to come up with a successful UI/UX and then guiding this to an actual interface gives me satisfaction. In my role as scrum master, I like to think about improving work processes. It is easy to have a chat with colleagues, walk around at lunch or go to the cinema together after work.
Why did you choose Telecats? Two years ago, I was looking for a challenging job closer to home. A job where I could combine my knowledge of front-end development and UI/UX design. Preferably for unique products with a more difficult interface, so I could continue to develop. During my first job interview, I immediately felt a connection with the company and the employees, which made it clear that Telecats was the right company for me.
What do you do next to your work? In my spare time, I like to be creative and to push the boundaries every time. Such as using a new technique when crocheting and extending my cooking to include baking bread. I do everything within 10 kilometres by bike and I like to do sports in teams. On a quiet evening I watch a good series with my boyfriend with the cats on my lap, or play an online game with friends.
Why did you choose Telecats? Two years ago, I was looking for a challenging job closer to home. A job where I could combine my knowledge of front-end development and UI/UX design. Preferably for unique products with a more difficult interface, so I could continue to develop. During my first job interview, I immediately felt a connection with the company and the employees, which made it clear that Telecats was the right company for me.
What do you do next to your work? In my spare time, I like to be creative and to push the boundaries every time. Such as using a new technique when crocheting and extending my cooking to include baking bread. I do everything within 10 kilometres by bike and I like to do sports in teams. On a quiet evening I watch a good series with my boyfriend with the cats on my lap, or play an online game with friends.
