Voice assistants, autonomous cars, connected cities, our daily lives are now paced by technology, especially Artificial Intelligence, Deep Learning and Natural Language Processing. But what is really behind all these words
A good understanding of the customer demand is the starting point for effective customer service, whether delivered by humans or automated systems like Chat- and Voicebots. The question on many
Web 3.0 will have a massive impact on customer service as the “new Internet” offers both brands and consumers all kinds of new possibilities to communicate, do business and extract
We are proud, we are Telecats for 30 years 🎉 To everyone, from colleagues to customers, friends and family who have made this wonderful journey possible: thank you 🙏 very much!
NLP, NLU, NLG, applications of natural recognition and language understanding are now everywhere. Arjan van Hessen and Telecats give you keys to understand this new technology in the era of
Will the development and use of AI-powered solutions such as voicebots and chatbots become more complicated in the coming years? An effective AI solution implementation always starts with a good
Speech technology performance is based on what data engineers provide to it. As the starting point they use data directly available in their environment. But be careful while handling data
Speech technology has improved significantly in recent years, and through machine learning and conversational design, we see Voicebots communicating more and more humanely and successfully.
Speech-to-Text and human-language comprehension technologies will continue to open up many possibilities. Unlock competitiveness levers and automation opportunities are just the beginning.
Will smart systems with Artificial Intelligence make the difference in customer contact over the next 5 years?
