Web 3.0 will have a massive impact on customer service as the “new Internet” offers both brands and consumers all kinds of new possibilities to communicate, do business and extract
Will the development and use of AI-powered solutions such as voicebots and chatbots become more complicated in the coming years? An effective AI solution implementation always starts with a good
Speech-to-Text and human-language comprehension technologies will continue to open up many possibilities. Unlock competitiveness levers and automation opportunities are just the beginning.
In conversation with Nadine and Michel about voicebots, language and speech technology with artificial intelligence in customer service. What is their background and how did they get into speech technology?
How does it work? How to use speech technology in customer service? What are the benefits? In conversation with dr. Arjan van Hessen.
Telecats named as an Exceptional A.I Solutions provider on the European CX market report by Frost & Sullivan.