About Telecats

We listen to the voice of the customer

About us

We are Telecats

We are excited to be joining forces with the Catalyst team and strengthen the capabilities we together can offer. Concentrix Catalyst is the experience design and engineering team of Concentrix + Webhelp.

We empower the most forward-thinking brands in the world to design, build, and run the future of customer experience. As the driving force behind Concentrix + Webhelp’s experience design and engineering capabilities, Catalyst merges cutting-edge technology with a deep understanding of human needs to create game-changing journeys. Learn more

Telecats is specialized in smart voice technologies. Leveraging machine learning, Artificial Intelligence and Speech technology. Together we optimize customer service with the best possible blend of human and technology.

For over 30 years, our voice experts have been working on innovative customer contact solutions with language skills and speech technology. Telecats supports brands into unleashing the power of the voice of their customers.

What we do

Empowering customer service

We develop cutting edge voice technology to support human contact, create a more productive contact centre and leverage the voice of the customer.

Design an outperforming contact centre
Leverage the voice of the customer
Support advisors with technology

#Proud of

Our clients



Telecats is always looking for talent to work with us on the contact centre of the future. Do you have the drive and skills to work on innovative solutions with artificial intelligence and speech technology? We’d love to welcome you to our teams of creatives, developers and linguists.


Curious to see our solutions in action? Fill in your details and we'll contact you to schedule a demo session.​

Contact us by phone

Get In Touch

How can we help you?