Career

Work@telecats

Telecats is always looking for talent to work with us on the contact centre of the future. Do you have the drive and skills to work on innovative solutions with artificial intelligence and speech technology? Check out our current opportunities. We would love to welcome you to our teams of creatives, developers and linguists.

DevOps specialist

NL

Dutch

VoIP Specialist

NL

Dutch

Software developer

NL

Dutch

Lead developer

NL

Dutch

Do your drive and skills match but you cannot find the right opportunity? Then fill in the open application or contact us directly.

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Let's introduce

We are Telecats

For more than 25 years, we have been developing innovative technology and applications in customer contact. With our speech technology and artificial intelligence solutions, we route customer contact by speech recognition to the best possible solution, an advisor or self-service. We optimise the customer journey and bring insight into customer contact. Telecats is part of the Webhelp Group and works for leading companies such as Aegon, Ahold, DPG Media, EasyJet and KPN.

Meet our teams

Our game changers

Together with our clients we implement voice dialogues with the best possible customer experience and engage in a joint program for continuous improvement. A large proportion of our employees have graduated from top Universities, where a lot of research is being done into Human Media Interaction (HMI) with language and speech technology based on artificial intelligence. As a result, our project management, linguists and developers have extensive knowledge and experience of speech projects.

Development

The Development team takes care of the further development of our existing products and the development of new software and functionality based on the Telecats roadmap.

Product Strategy

The Product Strategy team puts together the Telecats roadmap and keeps it up to date based on IT developments, customer service trends and customer feedback.

Sales & Marketing

Team Sales & Marketing works on promoting our game-changing products and services and realising new business.

Professional Services

Team Professional Services is responsible for the communication and management of the smooth implementation of our products and services at customers' premises within the agreed timelines.

Managed Services

The product specialists of the Managed Services team configure, implement, test and deliver our products to customers, and monitor and support these products and services after delivery.

Speech Lab

The Speech Lab team works specifically on innovating and improving our speech solutions by optimising acoustic, language and classification models in different languages.

Support Staff

Team Support Staff takes care of the financial side of Telecats, from client invoicing to payroll administration.

ESG

The ESG team focuses on the Environmental, Social & Governance strategy at Telecats that contributes to achieving Webhelp's vision of "Making Business More Human".

Join our team!

Join our team!

In conversation with

Colleagues have their say

Open application

Great that you are enthusiastic about our company. Please leave your details and describe in short what you would like to do. We will contact you as soon as possible to discuss this.

Get in touch

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