
The evolution of Voicebots in customer service
The deployment of Voicebots with artificial intelligence is changing the world of customer contact. Technology is getting closer to humans
Reduce inbound calls with automation and save on operation costs.
Leverage digital applications by directly routing customers to website, mobile app or social media.
Deliver a 24/7 and immediate answer to customers.
Provide status information such as order and delivery status.
Let customers (de)activate their account.
Validate changes like a change of address.
Deploying your chatbot on the phone can lead to a 15% - 30% increase in automatic handling of simple calls.
Free up your advisors' time by automating routine and simple questions and cut operation cost by up to 20%.
Available 24/7, Voicebot answers questions instantly.
The deployment of Voicebots with artificial intelligence is changing the world of customer contact. Technology is getting closer to humans
With every new version of ChatGPT or other AI news, experts in the media talk about the impact on our
A good understanding of the customer demand is the starting point for effective customer service, whether delivered by humans or