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The evolution of Voicebots in customer service
The deployment of Voicebots with artificial intelligence is changing the world of customer contact. Technology is getting closer to humans
The deployment of Voicebots with artificial intelligence is changing the world of customer contact. Technology is getting closer to humans
With every new version of ChatGPT or other AI news, experts in the media talk about the impact on our
A good understanding of the customer demand is the starting point for effective customer service, whether delivered by humans or
Web 3.0 will have a massive impact on customer service as the “new Internet” offers both brands and consumers all
We are proud, we are Telecats for 30 years 🎉 To everyone, from colleagues to customers, friends and family who have made
Sam, VGZ’s successful chatbot, has expanded into new territory: besides text (web chats), it can now also handle speech. And