
The evolution of Voicebots in customer service
The deployment of Voicebots with artificial intelligence is changing the world of customer contact. Technology is getting closer to humans
The deployment of Voicebots with artificial intelligence is changing the world of customer contact. Technology is getting closer to humans
With every new version of ChatGPT or other AI news, experts in the media talk about the impact on our
A good understanding of the customer demand is the starting point for effective customer service, whether delivered by humans or
We are proud, we are Telecats for 30 years 🎉 To everyone, from colleagues to customers, friends and family who have made
Will the development and use of AI-powered solutions such as voicebots and chatbots become more complicated in the coming years?
Speech-to-Text and human-language comprehension technologies will continue to open up many possibilities. Unlock competitiveness levers and automation opportunities are just
The innovation team of health insurance company VGZ has developed voicebot Sam with the speech technology of Telecats and Readspeaker.
Telecats named as an Exceptional A.I Solutions provider on the European CX market report by Frost & Sullivan.
M7 Group, owned by Canal+, is a major European pay-tv operator offering and language-specific packages to over three million subscribers
Will smart systems with Artificial Intelligence make the difference in customer contact over the next 5 years?
KPN and Telecats win CustomerFirst Partnership Award For over 10 years KPN and Telecats have been working together to continuously