A good understanding of the customer demand is the starting point for effective customer service, whether delivered by humans or automated systems like Chat- and Voicebots. The question on many
We are proud, we are Telecats for 30 years 🎉 To everyone, from colleagues to customers, friends and family who have made this wonderful journey possible: thank you 🙏 very
Will the development and use of AI-powered solutions such as voicebots and chatbots become more complicated in the coming years? An effective AI solution implementation always starts with a good
Speech-to-Text and human-language comprehension technologies will continue to open up many possibilities. Unlock competitiveness levers and automation opportunities are just the beginning.
Telecats named as an Exceptional A.I Solutions provider on the European CX market report by Frost & Sullivan.
Will smart systems with Artificial Intelligence make the difference in customer contact over the next 5 years?
