Voice assistants, autonomous cars, connected cities, our daily lives are now paced by technology, especially Artificial Intelligence, Deep Learning and Natural Language Processing. But what is really behind all these words
Exploring the Turing Test’s evolution: From early experiments to chatGPT’s historic achievements, AI progresses towards human-like conversation.
Discover the fascinating journey from the Turing Test to modern AI. Explore its impact, limitations, and the ethical considerations shaping its future.
The deployment of Voicebots with artificial intelligence is changing the world of customer contact. Technology is getting closer to humans and will increasingly support employees.
With every new version of ChatGPT or other AI news, experts in the media talk about the impact on our society and the burgeoning “digital consciousness”. Sense or Nonsense? And
Web 3.0 will have a massive impact on customer service as the “new Internet” offers both brands and consumers all kinds of new possibilities to communicate, do business and extract
NLP, NLU, NLG, applications of natural recognition and language understanding are now everywhere. Arjan van Hessen and Telecats give you keys to understand this new technology in the era of
Speech technology performance is based on what data engineers provide to it. As the starting point they use data directly available in their environment. But be careful while handling data
Customer contact in the Metaverse will be multimodal: you can talk, exchange messages and show things. In many cases, you will be able to reach a solution more quickly.
Speech technology has improved significantly in recent years, and through machine learning and conversational design, we see Voicebots communicating more and more humanely and successfully.
In conversation with Nadine and Michel about voicebots, language and speech technology with artificial intelligence in customer service. What is their background and how did they get into speech technology?
How does it work? How to use speech technology in customer service? What are the benefits? In conversation with dr. Arjan van Hessen.
